FAQ
Q: What
is your privacy policy?
A: All weatherstrips.com respects the privacy of all its online visitors.
We collect personal information when an order is
placed only for the purpose of fulfilling your order. No information
collected through our online ordering process is ever sold, rented or given
to any party outside of our company.
Q: Why are
your prices so cheap?
A: The answer is simple. We buy large quantities of weatherstripping and pass
the savings on to you, the consumer. We are not an outlet store and the seals
we sell are not "seconds". Prices are subject to change without notice, but if they do we will call you for your approval before we fill your order or charge your card.
Q: Do these
seals have clips and molded ends?
A: Yes, they have all the clips, molded corners and molded ends where applicable.
Q: What is your return policy?
A:
We offer a generous return policy. If you need to return a product to us, please
call 1-913-851-7977 for a return authorization number.
Our return
policies are as follows:
1.Merchandise returned in new condition will receive a full refund minus the
shipping cost.
2.All returned merchandise must be received within 30 days.
3.If you paid for your order by credit card, your refund will be issued as a
credit to your card account. If you paid for your order by check or money order,
your refund will be issued in the form of a check payable to you.
4.If the product you received is defective or was not the correct product that
you ordered, please return it for an exchange or a full refund of the product
price plus the actual shipping cost.
Q: Do you sell window felt kits?
A: Yes, please inquire.
Q: What does /pr behind the price mean?
A: It means per pair (one left and one right).